Nicole

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Activity overview

Latest activity by Nicole
  • Nicole created an article,

    Using Two SIMs Abroad- iOS

    To use your regular SIM for phone calls and SMS and our eSIM for data abroad with your iOS device, please follow these steps:   Go to: Settings > Cellular/Mobile Data: Activate your main line for c...

  • Nicole created an article,

    Using Two SIMs Abroad- Android

    To use your regular SIM for phone calls and SMS and our eSIM for data abroad with your Android device, please follow these steps:Go to: Settings > Connections > SIM Manager:Activate your main line ...

  • Nicole created an article,

    Is it possible to transfer my eSIM from one device to another?

    It isn't technically possible to transfer a scanned eSIM from one device to another. Generally, we recommend to not delete your eSIM if you intend to continue using it also on future trips as it's ...

  • Nicole created an article,

    Which devices support eSIM's?

    In order for you to use a Voye eSIM, your device must be eSIM compatible. You can find a list of supported devices here. You can also find more information here.

  • Nicole created an article,

    In which countries can I use Voye's eSIM?

    We work with 136 countries worldwide. You can find the full list of plans including the supported countries here. You can choose country based plans, regional or global plans and receive the best d...

  • Nicole created an article,

    How to install my eSIM on my device?

    We created comprehensive installation guides for IOS and Android Users. A comprehensive guide for Android users can be found here. A comprehensive guide for IOS users can be found here.A comprehens...

  • Nicole created an article,

    How can I know that everything is installed correctly before leaving my country?

    Once you purchase your first plan, you receive a 100MB free plan to check that everything is installed correctly already in your home country! There is no extra cost to check your connection. A com...

  • Nicole created an article,

    What do I do once I land at my destination?

    The activation is very easy :) A comprehensive guide for Android users can be found here. A comprehensive guide for IOS users can be found here.

  • Nicole created an article,

    How do I know how much Giga I have left in my plan?

    You can find this information on our website- while logged in, click on "My Account" > "My eSIMs". We also send an email once you reach 80% of your plan. We are also happy to check the balance for ...

  • Nicole created an article,

    When will my Plan be activated?

    Your plan will be activated by you when you reach your destination and activate your eSIM and not before that. After your first purchase, we add a complimentary 100MB plan to your account to check ...